Stacer has announced Disco Marine as their New South Wales Dealer of The Year for 2015 – 2016.
Disco Marine is a privately owned family business based in Grafton on the Clarence River in Northern New South Wales.
Specialising in new and used boat sales as well as boating accessories and servicing, Disco Marine really is a one stop shop for all boating enthusiasts.
Disco Marine was a Stacer dealership for a number of years in the early 1990’s before teaming up again since 2005.
Disco Marine is a second generation dealership originally opened by Neil ‘Disco’ and Judy Disson in 1987.
Current Dealer Principal Jason Disson joined the business in a management role in 2000 before taking control of the business with his wife Tania in 2009.
Stacer New South Wales Dealer of the Year is based upon multiple measures, some of which are: sales, customer satisfaction index, dealership presentation, website, market activity, staff training and marketing.
Disco Marine has previously won the Stacer Customer Service Award in 2005 as well as the Stacer Mckeegan Award for Outstanding Achievement in 2014; Dealer Principal Jason Disson attributes their success to their strong relationship with their customers.
‘Many of our customers have been with us since the start in 1987, we have watched their families grow and now their children or even grandchildren continue to support our business.
‘We take our customers’ experience on the water personally so if they have a bad day, we do everything in our power to ensure they never go through that experience again.
‘We hope that providing that additional level of customer service is what stands us apart from other dealers,’ Jason said.
Stacer National Account Manager Drew Jackson said the Disco Marine team are very passionate about Stacer as well as supporting the local community.
‘Disco Marine attends the Westpac Rescue Helicopter 4WD, Caravan, Camping and Marine Show in Lismore as well as conducting an instore Family Boat Show at their Grafton premises.
‘Their commitment to the local community is outstanding, some of their sponsorships include: Corporate Friend of the McGrath Foundation, a Silver Level Sponsor of the Northern Region Westpac Helicopter Rescue Service as well as a sponsor and supporter of numerous local Schools, Sporting Clubs and Charities,’ Drew said.
The staff at Disco Marine are excited about their award and look forward to continuing their partnership with Stacer.
‘In a difficult economic climate we are excited to see the results of many years of hard work establishing relationships with new and old customers alike,’ Dealer Principal Jason said.
Disco Marine will be conducting their annual Disco Marine Instore Family Boat Show on Saturday 14th May, 2016 where they will be showcasing the 2016 Stacer range and celebrating their Dealer of the Year Award with their customers.